1,516 AI answers about doctors and clinics cited 41 review sites. Grades.com collects reviews from 21 of them. Answers from the last 90 days (Aug 1 to Oct 30, 2026).
Which review sites matter most for doctors and clinics?
By AI citation share, the top review sites for doctors and clinics are Yelp (43.7%), Zocdoc (38.8%) and WebMD Care (26.1%), out of 1,516 AI answers about doctors and clinics. 16 sites are cited in at least 20 of those answers.
Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected
Share of 1,516 AI answers about doctors and clinics (the last 90 days) that cite each site, ranked. 12 of the 16 sites cited in 20 or more answers; the other 4 are in the table.
Which review sites does each AI assistant cite for doctors and clinics?
ChatGPT cites Google Business Profile most (57% of its answers), Claude cites Yelp most (72% of its answers), Gemini cites Zocdoc most (41% of its answers) and Perplexity cites Yelp most (78% of its answers). Each chart: the share of that assistant's answers about doctors and clinics that cite the site.
Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected
Yelp is the review site AI assistants cite most for doctors and clinics: 43.7% of 1,516 answers, ahead of Zocdoc (38.8%).
Google Business Profile is where most doctors and clinics already are: 100% of the 393 we checked have a profile there, and AI cites it in 15.2% of answers.
Zocdoc is cited in 38.8% of answers, yet only <1% of the doctors and clinics we checked have a profile there.
Yelp is cited in 43.7% of answers, but its rules do not allow asking customers for reviews: claim the profile and reply instead.
Facebook has the biggest audience of these sites: about 3.2B monthly visits (an estimate).
Where do doctors and clinics get reviews?
Of the doctors and clinics we checked, 100% have a Google Business Profile, 78% have a Facebook profile and 11% have a WebMD Care profile (n = 393 businesses).
Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected
Share of the doctors and clinics we checked with a profile on each site, 0 to 100%. n = businesses checked.
The full ranking
See all 16 sites cited in 20 or more answers, in a table
Check mark = Grades.com collects reviews from this site. Others are measured only.
AI citation share: the share of the 1,516 AI answers about doctors and clinics that cite the site. Sites cited in fewer than 20 of these answers are left out.Has a profile: doctors and clinics we checked with a profile on the site. Collected = Grades.com pulls reviews from this site. Site reach: estimated monthly organic search visits to the site's domain (DataForSEO Labs, Ahrefs Domain Rating, October 2026).
Frequently asked questions
Which review site do AI assistants cite most for doctors and clinics?
Yelp is cited in 43.7% of 1,516 AI answers about doctors and clinics, ahead of Zocdoc (38.8%) and WebMD Care (26.1%).
Do doctors and clinics need Yelp?
Yelp ranks #1 of 16 for doctors and clinics: AI assistants cite it in 43.7% of 1,516 answers about doctors and clinics, against 43.4% of all answers. 8% of the doctors and clinics we checked have a profile there (n = 393). Grades.com collects Yelp reviews.
Which review sites does Grades.com collect for doctors and clinics?
Of the 41 review sites cited in AI answers about doctors and clinics, Grades.com collects reviews from 21, among them Yelp, Zocdoc, WebMD Care, Healthgrades, Google Business Profile and BBB.
Which review site is easiest for doctors and clinics to get reviews on?
Of the review sites cited for doctors and clinics, Google Business Profile is the one cited most (15.2% of AI answers) whose own rules let anyone leave a review, let the business send a direct review link, and allow asking customers for reviews. Yelp does not allow asking.
What is AI citation share?
The share of AI answers that cite a review site. Here it is counted over 1,516 answers about doctors and clinics from ChatGPT, Claude, Gemini and Perplexity in the last 90 days: Yelp is cited in 663 of them, a 43.7% share.
The three words this page uses: collected = Grades.com pulls reviews from the site (54 review sites in all); measured = every review site the AI answers cited, across all industries (109 sites); cited for doctors and clinics = the measured sites that appeared in at least one of the 1,516 answers about doctors and clinics (41 sites).
Data window: Aug 1 to Oct 30, 2026 (90 days), October 2026 edition, data as of October 30, 2026.
AI citation share: answers citing the site divided by the 1,516 AI answers about doctors and clinics (businesses in the "Doctors & Clinics" category of the Grades.com directory), from ChatGPT, Claude, Gemini and Perplexity. The chart and the table rank the sites cited in 20 or more of these answers. Search-result and help pages on a review site are not counted.
Has a profile: the share of the doctors and clinics we checked with a profile on the site (n = businesses checked).
Picks: most cited by AI = highest citation share; easiest to get reviews = the site cited most whose own rules let anyone review, let the business send a direct review link and allow asking (from its guide; never Yelp, which does not allow asking); most replies from businesses = highest share of reviews with a business reply, across all industries, shown with at least 100 reviews checked. A pick the data cannot support is left out.
Start with these three: the sites cited most for doctors and clinics that Grades.com collects, one per site Grades.com connects. A site that shows another site's reviews is covered by connecting that site.
Site reach: estimated monthly organic search visits to the site's domain (DataForSEO Labs, Ahrefs Domain Rating, October 2026); an estimate for the whole domain, not a figure published by the site, and the same in every industry.
Track the review sites that matter for doctors and clinics
Grades.com collects your reviews from Yelp, Zocdoc, WebMD Care and more, drafts replies for you to approve, and shows what AI assistants say about your business.
