Who we serve · Franchises
Every location answered. One brand, one view.
Each location keeps its own reviews, grade and replies. Headquarters sees every location together, sets the rules once, and gets one brand page on the directory with every location on it.
| Location | Grade | Avg | AI |
|---|---|---|---|
| All 24 locations | – | 4.6 | 4 of 4 |
| Downtown | A | 4.8 | 4 of 4 |
| Lakeside | B+ | 4.6 | 3 of 4 |
| Eastgate Slipping | C+ | 4.1 | 2 of 4 |
Best Overall nearby Downtown earned an award this season.
Built for a group of locations
The same account a single location uses, with a headquarters on top.
One account, every location
Locations sit under a headquarters. Owners and headquarters staff see every location; a manager sees only their own. Multi-location
A headquarters roll-up
Rating, new reviews, reply rate and unanswered negatives for the group, by location and by site, with a leaderboard that shows the location that is slipping.
A grade for each location
Every location has its own profile on reviews.grades.com with its own grade, seasonal awards compared with the businesses near it, and badges for its page on your website.
One brand page
The directory groups your locations under one brand page with your logo, so a customer can compare every location in one place.
Rules once, local touches
Set the Review Agent's tone and standing instructions for the whole group, then give a location its own instructions, such as its manager's name or its hours.
One Monday email
A weekly digest for the group with a section per location, and a digest for each location's own team.
AI Reputation per location
What ChatGPT, Perplexity, Gemini and Claude say about each location, and whether the ratings they quote are right.
Competitor Map per location
The businesses AI names next to each location, ranked against it. On Premium.
The review sites every location has
Each location connects its own profiles. A brand-wide page, like a main Facebook page, is counted once at headquarters.
GoogleEach location's own profile. Approved replies post here.
FacebookLocation pages and the brand's main page.
YelpDrafts are saved with a link so you can post them yourself.
BBBProfiles and complaints, per location.
Yellow PagesListings that still collect reviews.
The other review sites your industry uses are covered too: see who we serve. Names are trademarks of their owners; Grades.com is not affiliated with these sites.
Awards per location
- Best Overall
- Best Rated
- Most Reviews
- Best for what reviewers praise
Each location is compared with the businesses around it, once a season. A location that earns an award can show it on its page of your website.
Ask about every location
Connect your AI assistant and ask "Which location has the most unanswered negative reviews?" across the whole group.
Connect your AI →Every planPriced per location, in three bands
Lower prices as the group grows
On every plan the price per location comes in three bands: locations 1 to 20, 21 to 100, and 101 and up, each band cheaper than the one before and applied automatically. Running the locations for franchisees as an agency, or want a white-label MCP hostname? Talk to us.
Every location, answered in your brand's voice
14-day free trial of Pro, no card needed.