Who we serve · Lawyers
Clients read about your firm before they call it.
Google, Avvo, BBB, Facebook and Yelp carry most of what people read about a firm. Grades.com collects them, drafts careful replies and sends the reviews a lawyer should answer personally straight to you.
Carter & Lane Law · GoogleNobody returned my calls for two weeks.
We’re sorry to read this. Please call our office manager directly so we can look into it right away.
The review sites people read about lawyers
Prospective clients check a firm on Google and Avvo, and often on BBB. Grades.com collects them all in one inbox.
- GoogleThe most-read reviews for a firm. Approved replies post here.
AvvoClient reviews of individual attorneys.
Lawyers.comClient reviews of firms and attorneys, also shown on Martindale-Hubbell.
BBBComplaints and reviews people check before they hire.
FacebookRecommendations from your page.
YelpRead in many cities. Drafts are saved with a link so you can post them yourself.
Your standing instructions are hard rules: for example "never discuss a matter, never promise an outcome". A draft that breaks one waits for you. Names are trademarks of their owners; Grades.com is not affiliated with these sites.
Asking clients for reviews has rules of its own: Review rules.
What we award law firms
- Best for case results
- Best for compassion
- Best for clear explanations
- Best for communication
- Best Overall
- Best Rated
- Most Reviews
Read from what clients praise, compared with the firms around you and across the country, once a season.
What AI assistants say
People ask assistants which attorney to call. AI Reputation shows what ChatGPT, Perplexity, Gemini and Claude say about your firm and which review sites they cite.
AI Reputation →Pro$149 a month per firm
Our pick for law firms: Pro
Avvo and BBB come with Pro, and so do Review Radar and a weekly AI Reputation check. Firms with several offices add auto-replies with escalations and the Competitor Map on Premium.
572 lawyers graded on reviews.grades.com, from 390,850 reviews (as of October 27, 2026) See the directory →
Careful replies, and the hard ones sent to you
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