Grades.com
Review Sites Index · October 2026 edition

Best review sites for industrial companies in 2026

314 AI answers about industrial companies cited 39 review sites. Grades.com collects reviews from 23 of them. Answers from the last 90 days (Aug 1 to Oct 30, 2026).

Updated October 30, 2026How we measureAll industriesDownload the data (JSON)
  • 314 AI answers about industrial companies
  • 39 review sites cited for industrial companies
  • Grades.com collects reviews from 23 of them

Picks for industrial companies

  • Most cited by AI
    BBB

    34.1% of 314 AI answers about industrial companies

    The site AI assistants name most often when people ask about industrial companies.

    BBB guide
  • Most visited
    Facebook

    3.2B est. monthly organic visits

    The biggest audience of the sites cited for industrial companies (an estimate for the whole site).

    Facebook guide
  • Easiest to get reviews
    Trustpilot

    14.0% of AI answers about industrial companies cite it

    Anyone can leave a review, you can send a direct review link, and its rules allow asking.

    Trustpilot guide
  • Most replies from businesses
    Google Business Profile

    72% of reviews get a reply (all industries)

    Businesses reply here more often than on the other sites cited, so customers expect an answer.

    Google Business Profile guide

Start with these three

The three most-cited review sites for industrial companies that Grades.com collects today. Grades.com does not collect Indeed (#2, 29.0%) yet.

Which review sites matter most for industrial companies?

By AI citation share, the top review sites for industrial companies are BBB (34.1%), Indeed (29.0%) and Yelp (18.1%), out of 314 AI answers about industrial companies. 10 sites are cited in at least 20 of those answers.

Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected

BBB: cited in 34.1% of 314 AI answers about industrial companies (107 answers). Collected by Grades.com.BBB34.1%Indeed: cited in 29.0% of 314 AI answers about industrial companies (91 answers). Not collected by Grades.com (measured only).Indeednot collected29.0%Yelp: cited in 18.1% of 314 AI answers about industrial companies (57 answers). Collected by Grades.com.Yelp18.1%Trustpilot: cited in 14.0% of 314 AI answers about industrial companies (44 answers). Collected by Grades.com.Trustpilot14.0%Benable: cited in 13.7% of 314 AI answers about industrial companies (43 answers). Not collected by Grades.com (measured only).Benablenot collected13.7%Glassdoor: cited in 10.8% of 314 AI answers about industrial companies (34 answers). Collected by Grades.com.Glassdoor10.8%Google Business Profile: cited in 10.2% of 314 AI answers about industrial companies (32 answers). Collected by Grades.com.Google Business Profile10.2%Facebook: cited in 9.6% of 314 AI answers about industrial companies (30 answers). Collected by Grades.com.Facebook9.6%Yellow Pages: cited in 8.9% of 314 AI answers about industrial companies (28 answers). Collected by Grades.com.Yellow Pages8.9%Manta: cited in 6.7% of 314 AI answers about industrial companies (21 answers). Not collected by Grades.com (measured only).Mantanot collected6.7%BBB: cited in 34.1% of 314 AI answers about industrial companies (107 answers). Collected by Grades.com.BBB34.1%Indeed: cited in 29.0% of 314 AI answers about industrial companies (91 answers). Not collected by Grades.com (measured only).Indeednot collected29.0%Yelp: cited in 18.1% of 314 AI answers about industrial companies (57 answers). Collected by Grades.com.Yelp18.1%Trustpilot: cited in 14.0% of 314 AI answers about industrial companies (44 answers). Collected by Grades.com.Trustpilot14.0%Benable: cited in 13.7% of 314 AI answers about industrial companies (43 answers). Not collected by Grades.com (measured only).Benablenot collected13.7%Glassdoor: cited in 10.8% of 314 AI answers about industrial companies (34 answers). Collected by Grades.com.Glassdoor10.8%Google Business Profile: cited in 10.2% of 314 AI answers about industrial companies (32 answers). Collected by Grades.com.Google Business Profile10.2%Facebook: cited in 9.6% of 314 AI answers about industrial companies (30 answers). Collected by Grades.com.Facebook9.6%Yellow Pages: cited in 8.9% of 314 AI answers about industrial companies (28 answers). Collected by Grades.com.Yellow Pages8.9%Manta: cited in 6.7% of 314 AI answers about industrial companies (21 answers). Not collected by Grades.com (measured only).Mantanot collected6.7%
Share of 314 AI answers about industrial companies (the last 90 days) that cite each site, ranked. Sites cited in 20 or more answers.

Which review sites does each AI assistant cite for industrial companies?

ChatGPT cites BBB most (33% of its answers), Claude cites BBB most (32% of its answers), Gemini cites BBB most (34% of its answers) and Perplexity cites Yelp most (42% of its answers). Each chart: the share of that assistant's answers about industrial companies that cite the site.

Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected

ChatGPTn 78 answers
ChatGPT cites Google Business Profile in 41.0% of its answers about industrial companies.Google Business Profile41%ChatGPT cites BBB in 33.3% of its answers about industrial companies.BBB33%ChatGPT cites Indeed in 23.1% of its answers about industrial companies.Indeednot collected23%ChatGPT cites Glassdoor in 14.1% of its answers about industrial companies.Glassdoor14%ChatGPT cites Benable in 12.8% of its answers about industrial companies.Benablenot collected13%
Clauden 79 answers
Claude cites Facebook in 36.7% of its answers about industrial companies.Facebook37%Claude cites BBB in 31.6% of its answers about industrial companies.BBB32%Claude cites Indeed in 30.4% of its answers about industrial companies.Indeednot collected30%Claude cites Glassdoor in 26.6% of its answers about industrial companies.Glassdoor27%Claude cites Yelp in 22.8% of its answers about industrial companies.Yelp23%
Geminin 79 answers
Gemini cites BBB in 34.2% of its answers about industrial companies.BBB34%Gemini cites Indeed in 30.4% of its answers about industrial companies.Indeednot collected30%Gemini cites Trustpilot in 25.3% of its answers about industrial companies.Trustpilot25%Gemini cites Benable in 15.2% of its answers about industrial companies.Benablenot collected15%Gemini cites Facebook in 1.3% of its answers about industrial companies.Facebook1%
Perplexityn 78 answers
Perplexity cites Yelp in 42.3% of its answers about industrial companies.Yelp42%Perplexity cites BBB in 37.2% of its answers about industrial companies.BBB37%Perplexity cites Indeed in 32.0% of its answers about industrial companies.Indeednot collected32%Perplexity cites Trustpilot in 21.8% of its answers about industrial companies.Trustpilot22%Perplexity cites Yellow Pages in 16.7% of its answers about industrial companies.Yellow Pages17%

What this means for an industrial company

BBB is the review site AI assistants cite most for industrial companies: 34.1% of 314 answers, ahead of Indeed (29.0%).

Google Business Profile is where most industrial companies already are: 100% of the 36 we checked have a profile there, and AI cites it in 10.2% of answers.

Yelp is cited in 18.1% of answers, but its rules do not allow asking customers for reviews: claim the profile and reply instead.

Facebook has the biggest audience of these sites: about 3.2B monthly visits (an estimate).

Grades.com collects reviews from 23 of the 39 review sites cited for industrial companies.

Where do industrial companies get reviews?

Of the industrial companies we checked, 100% have a Google Business Profile, 72% have a Facebook profile and 42% have an Apple Maps profile (n = 36 businesses).

Check mark = Grades.com collects reviews from this site. Others are measured only.collectednot collected

Google Business Profile: 100% of the 36 industrial companies we checked have a profile (36). Typical rating 4.5 for industrial companies. Businesses reply to 78% of reviews of industrial companies.Google Business Profile100%n 36Facebook: 72% of the 36 industrial companies we checked have a profile (26). Typical rating 2.3 for industrial companies. Businesses reply to 0% of reviews across all industries.Facebook72%n 36Apple Maps: 42% of the 36 industrial companies we checked have a profile (15).Apple Mapsnot collected42%n 36Brownbook: 42% of the 36 industrial companies we checked have a profile (15).Brownbooknot collected42%n 36BBB: 39% of the 36 industrial companies we checked have a profile (14). Typical rating 4.3 for industrial companies. Businesses reply to 38% of reviews across all industries.BBB39%n 36Cylex: 33% of the 36 industrial companies we checked have a profile (12). Typical rating 2.0 across all industries.Cylexnot collected33%n 36ChamberofCommerce.com: 31% of the 36 industrial companies we checked have a profile (11). Typical rating 4.4 for industrial companies.ChamberofCommerce.comnot collected31%n 36Yellow Pages: 28% of the 36 industrial companies we checked have a profile (10). Typical rating 3.3 across all industries.Yellow Pages28%n 36Benable: 25% of the 36 industrial companies we checked have a profile (9). Typical rating 4.7 for industrial companies.Benablenot collected25%n 36EZlocal: 22% of the 36 industrial companies we checked have a profile (8).EZlocalnot collected22%n 36Google Business Profile: 100% of the 36 industrial companies we checked have a profile (36). Typical rating 4.5 for industrial companies. Businesses reply to 78% of reviews of industrial companies.Google Business Profile100%Facebook: 72% of the 36 industrial companies we checked have a profile (26). Typical rating 2.3 for industrial companies. Businesses reply to 0% of reviews across all industries.Facebook72%Apple Maps: 42% of the 36 industrial companies we checked have a profile (15).Apple Mapsnot collected42%Brownbook: 42% of the 36 industrial companies we checked have a profile (15).Brownbooknot collected42%BBB: 39% of the 36 industrial companies we checked have a profile (14). Typical rating 4.3 for industrial companies. Businesses reply to 38% of reviews across all industries.BBB39%Cylex: 33% of the 36 industrial companies we checked have a profile (12). Typical rating 2.0 across all industries.Cylexnot collected33%ChamberofCommerce.com: 31% of the 36 industrial companies we checked have a profile (11). Typical rating 4.4 for industrial companies.ChamberofCommerce.c…not collected31%Yellow Pages: 28% of the 36 industrial companies we checked have a profile (10). Typical rating 3.3 across all industries.Yellow Pages28%Benable: 25% of the 36 industrial companies we checked have a profile (9). Typical rating 4.7 for industrial companies.Benablenot collected25%EZlocal: 22% of the 36 industrial companies we checked have a profile (8).EZlocalnot collected22%
Share of the industrial companies we checked with a profile on each site, 0 to 100%. n = businesses checked.

The full ranking

See all 10 sites cited in 20 or more answers, in a table

Check mark = Grades.com collects reviews from this site. Others are measured only.

RankReview siteAI citation shareSite reachHas a profileGuide
1BBBCollected by Grades.combbb.org
34.1%
107 of 314		24.4MDR 9339%Guide to BBB →
2Indeedindeed.comnot collected
29.0%
91 of 314		154Mn/aGuide to Indeed →
3YelpCollected by Grades.comyelp.com
18.1%
57 of 314		1.3BDR 9414%Guide to Yelp →
4TrustpilotCollected by Grades.comtrustpilot.com
14.0%
44 of 314		82.3MDR 9417%Guide to Trustpilot →
5Benablebenable.comnot collected
13.7%
43 of 314		272KDR 7625%Guide to Benable →
6GlassdoorCollected by Grades.comglassdoor.com
10.8%
34 of 314		17M11%Guide to Glassdoor →
7Google Business ProfileCollected by Grades.combusiness.google.com
10.2%
32 of 314		1.7BDR 100100%Guide to Google Business Profile →
8FacebookCollected by Grades.comfacebook.com
9.6%
30 of 314		3.2BDR 10072%Guide to Facebook →
9Yellow PagesCollected by Grades.comyellowpages.com
8.9%
28 of 314		41.7MDR 8928%Guide to Yellow Pages →
10Mantamanta.comnot collected
6.7%
21 of 314		1MDR 8614%Guide to Manta →
AI citation share: the share of the 314 AI answers about industrial companies that cite the site. Sites cited in fewer than 20 of these answers are left out.Has a profile: industrial companies we checked with a profile on the site. Collected = Grades.com pulls reviews from this site. Site reach: estimated monthly organic search visits to the site's domain (DataForSEO Labs, Ahrefs Domain Rating, October 2026).

Frequently asked questions

Which review site do AI assistants cite most for industrial companies?

BBB is cited in 34.1% of 314 AI answers about industrial companies, ahead of Indeed (29.0%) and Yelp (18.1%).

Do industrial companies need Yelp?

Yelp ranks #3 of 10 for industrial companies: AI assistants cite it in 18.1% of 314 answers about industrial companies, against 43.4% of all answers. 14% of the industrial companies we checked have a profile there (n = 36). Grades.com collects Yelp reviews.

Which review sites does Grades.com collect for industrial companies?

Of the 39 review sites cited in AI answers about industrial companies, Grades.com collects reviews from 23, among them BBB, Yelp, Trustpilot, Glassdoor, Google Business Profile and Facebook.

Which review site is easiest for industrial companies to get reviews on?

Of the review sites cited for industrial companies, Trustpilot is the one cited most (14.0% of AI answers) whose own rules let anyone leave a review, let the business send a direct review link, and allow asking customers for reviews. Yelp does not allow asking.

What is AI citation share?

The share of AI answers that cite a review site. Here it is counted over 314 answers about industrial companies from ChatGPT, Claude, Gemini and Perplexity in the last 90 days: BBB is cited in 107 of them, a 34.1% share.

More for industrial companies

About the numbers

  1. The three words this page uses: collected = Grades.com pulls reviews from the site (54 review sites in all); measured = every review site the AI answers cited, across all industries (109 sites); cited for industrial companies = the measured sites that appeared in at least one of the 314 answers about industrial companies (39 sites).
  2. Data window: Aug 1 to Oct 30, 2026 (90 days), October 2026 edition, data as of October 30, 2026.
  3. AI citation share: answers citing the site divided by the 314 AI answers about industrial companies (businesses whose brand the Grades.com directory files under "Industrial"), from ChatGPT, Claude, Gemini and Perplexity. The chart and the table rank the sites cited in 20 or more of these answers. Search-result and help pages on a review site are not counted.
  4. Has a profile: the share of the industrial companies we checked with a profile on the site (n = businesses checked).
  5. Picks: most cited by AI = highest citation share; easiest to get reviews = the site cited most whose own rules let anyone review, let the business send a direct review link and allow asking (from its guide; never Yelp, which does not allow asking); most replies from businesses = highest share of reviews with a business reply, across all industries, shown with at least 100 reviews checked. A pick the data cannot support is left out.
  6. Start with these three: the sites cited most for industrial companies that Grades.com collects, one per site Grades.com connects. A site that shows another site's reviews is covered by connecting that site.
  7. Site reach: estimated monthly organic search visits to the site's domain (DataForSEO Labs, Ahrefs Domain Rating, October 2026); an estimate for the whole domain, not a figure published by the site, and the same in every industry.

How these numbers are collected: how we measure.

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