Why Grades.com

One platform for every review, reply and AI answer

  1. A reply in your voice for every new review on 54 sites. Approve it, or the agent posts where a site allows.

  2. A score from A+ to F, seasonal awards and five-star milestones, as badges for your website.

  3. We ask ChatGPT, Perplexity, Gemini and Claude about you and flag what they get wrong.

  4. The businesses AI names as your alternatives, ranked by score and reviews.

  5. One link and QR code to every site you are on. Every customer sees them all.

14-day free trial of Pro, no card needed.

Your AI assistant Claude logoClaudeChatGPT logoChatGPTCursor logoCursor

What reviews did we get this week? Draft replies to the good ones.

grades.com · reviews summarygrades.com · reply drafts

Harbor Family Dental got 6 new reviews this week, averaging 4.7:

GoogleMaria L.★★★★★Draft
GoogleLuis G.★★★★★Draft
FacebookPriya S.★★★★★Draft
YelpKevin R.★★★★★For you

I drafted replies for the positive ones. Kevin mentions a billing error, so I left his for you. First draft:

Thank you, Maria! We are so glad the team made you feel at ease. We look forward to seeing you again.

Approve all three?

Yes, approve them.

grades.com · approve replies

Done: 2 replies posted on Google. Priya's Facebook reply is saved with a link to post it.

reviews.grades.com · Public profile
Harbor Family DentalDentist · 4.8 from 412 reviews on 5 sites
  • Reviews41/45
  • Presence9/10
  • AI reputation13/15
  • Profile25/30
QUALITY OF WORKBest DentistsPortland, ME 250+ 5-STAR REVIEWSReviews Milestone2026

New Best Dentists for quality of work, Fall 2026

AI Reputation · this week
Tone
3 positive, 1 mixed
Ratings quoted
5 right, 1 out of date
  • ChatGPT logoChatGPTPositivePatients praise the friendly staff.
  • Perplexity logoPerplexityPositiveCites your Healthgrades page.
  • Gemini logoGeminiMixedMentions longer waits on Saturdays.
  • Claude logoClaudeOut of dateQuotes Google 4.6 stars. You are at 4.8.

Checked monthly on Starter, weekly on Pro, daily on Premium.

Competitor Map · who AI names next to you
  1. 1Bayview SmilesNamed by ChatGPT and PerplexityA
  2. 2Harbor Family Dental (you)412 reviews, 31 in 3 monthsA
  3. 3Elm Street Dentistry0.9 mi away, same categoryB+
  4. 4Northgate Dental StudioRising: named by Gemini this monthB

Alert Northgate Dental Studio gained 9 reviews this month.

Your review page
Harbor Family Dental How was your visit? Google Healthgrades Facebook Also on Yelp
Scan to review

New 5 stars on Google, 2 min ago

Grades.com in numbers

  • 54review sites in one inboxSites we read reviews from, October 2026
  • 4AI assistants checked for youChatGPT, Perplexity, Gemini and Claude
  • 5,346businesses gradedOn reviews.grades.com, as of October 27, 2026
  • 21,695AI answers read for the sites they cite90 days to October 27, 2026

01 Every review site

54 review sites. One inbox.

Google, Yelp, Facebook, BBB, Trustpilot, Healthgrades and 33 more. We find your profiles and keep every review, even one a site removes.

See the Review Archive →
Connected review sites
  • Google
  • Yelp
  • Facebook
  • BBB
  • Trustpilot
  • Tripadvisor
  • Yellow Pages
  • Healthgrades
  • WebMD
  • RateMDs
  • Avvo
  • DealerRater
  • Zillow
  • Apartments.com
  • Thumbtack
  • OpenTable
  • Booking.com
  • Expedia
  • Vagaro
  • Booksy
  • Fresha
  • Glassdoor
  • G2
  • Capterra
  • TrustRadius
  • Clutch
  • DesignRush
  • Sitejabber
  • ConsumerAffairs
  • REVIEWS.io
  • ResellerRatings
  • Etsy
  • Gartner Peer Insights
  • App Store
  • Google Play
  • Angi
  • BuildZoom
  • Judge.me
  • PissedConsumer
  • Vitals
  • Zocdoc
  • CarGurus
  • Houzz
  • Lawyers.com
  • CARFAX
  • PeerSpot
  • Product Hunt
  • SourceForge
  • WordPress.org
  • Shopify App Store
  • Salesforce AppExchange
  • HubSpot App Marketplace
  • Chrome Web Store
  • Google Workspace Marketplace

02 Review Agent

Every review answered, in your voice.

Each new review gets a draft. Hard ones wait for you. On Premium the agent posts the rest where a site allows it.

  • Starter: 10 AI reply drafts a month
  • Pro: up to 50 per location a month
  • Premium: unlimited AI drafts
More about the Review Agent →
The Review Agent's approval queue: a Google review with its reply draft and an Approve and post button, and a 2-star Yelp review held for approval
  1. New review, from any site
  2. Reply drafted in your voice
  3. Approve and it posts to Google
  4. Risky reviews wait for you
The Review Agent approval queue, sample business. October 27, 2026.

03 AI Reputation

Know what AI tells your customers.

Customers ask ChatGPT, Perplexity, Gemini and Claude about you. We track your AI search visibility, monthly, weekly or daily by plan: what they say and which sites they cite.

More about AI Reputation →
Review sites AI answers cite Data as of October 27, 2026

54% of 21,695 AI answers about businesses cite Yelp. BBB: 28%.

Dentists n = 2,144

  • Yelp63%
  • Healthgrades16%
  • Google13%

Car Dealers n = 3,799

  • Cars.com75%
  • DealerRater69%
  • CARFAX65%

Lawyers n = 2,279

  • Yelp49%
  • Avvo46%
  • BBB24%

Contractors n = 2,117

  • Yelp51%
  • BBB49%
  • Angi26%

Share of AI answers that cite each site, from ChatGPT, Perplexity, Gemini and Claude answers about businesses on reviews.grades.com, 90 days to October 27, 2026. Review sites guide.

04 Competitor Map Premium

See who AI puts next to you.

Ask an assistant for an alternative to you and it names a few businesses. See who they are and who is gaining.

More about the Competitor Map →
The Competitor Map leaders matrix: six businesses ranked by Grades.com Score with grade, recent reviews, review count and group
  1. You, ranked against the businesses AI names next to you
  2. Leaders, Established, Rising or Emerging
  3. How the matrix is built
The Competitor Map leaders matrix in the dashboard, sample business. October 27, 2026.

One AI platform for all things review management.

05 Grades.com Score

Earn a grade customers can check.

A public score from A+ to F, built from every review site we monitor, with seasonal awards and five-star milestones you can show on your website.

  • One published formula: reviews 45, presence 10, AI reputation 15, profile completeness 30
  • Badges that update themselves
A public profile on reviews.grades.com: the grade and award badges under the name, the rating across three sites and the At a glance summary
  1. Grade and awards, the same badges you embed
  2. Every review site in one rating
  3. What reviewers praise most
A public profile on reviews.grades.com, sample business. October 2026.

06 Review pages

Ask every customer the same way.

One link and QR code to every site you are on, in the order that helps you most. We never steer only happy customers to post.

  • Review request campaigns by email on Premium (text messages coming soon)
More about review generation →
A live review page on a phone: one suggested review site first, more review sites below, and Yelp listed as a link only
  1. The best site first, picked from your data
  2. Every other site one tap away
  3. Yelp is linked, never asked for reviews
A live review page on app.grades.com, sample business. October 2026.

07 Connect your AI

Ask your AI, not another dashboard.

(though, we also have a dashboard!)

Connect Claude, ChatGPT or Cursor and ask about your reviews in plain words, on every plan. Prefer email? Read Monday's digest.

More about connecting your AI →
Your AI assistant Claude logoClaudeChatGPT logoChatGPT

Which location has the most unanswered 1 and 2 star reviews?

grades.com · reviews, 3 locations

Eastside: 3 waiting, all about wait times. Want drafts?

Yes. I'll check them first.

grades.com · draft reply

Three drafts are in your approval queue. Nothing is posted until you approve.

08 Honest by design

Built to follow the rules.

No review gating

Every customer sees every site. We never ask only the happy ones.

Every platform counts

The grade counts every review site we monitor. No business can hide a single review.

Made for the FTC's review rules

The rule bans fake reviews and hiding bad ones. Grades.com does neither.

Rankings nobody can buy

grades.com is operated by Melen, LLC. Some listed businesses may be customers of Melen, LLC or its affiliates; that never affects their grade or ranking.

We don't train AI models on your data. How we look after your data.

09 Platform

Constantly improving.

Learning across every business

The Review Agent learns from every reply owners approve, edit or reject across Grades.com.

Sites customers review on

Review pages favor the sites customers actually leave reviews on.

Reports that get results

Removal reports lead with the reasons that get reviews removed on each site.

Grades.com vs. the old way

TaskThe old wayWith Grades.com
Reading reviewsLog in to each site54 sites in one inbox
ReplyingFrom scratch, when someone remembersA draft in your voice for every review
Removed reviewsGoneKept in your Review Archive
What AI saysUnknownFour assistants checked for you
CompetitorsGuessworkWho AI names next to you, ranked
Asking for reviewsA link to one siteEvery site, no gating
Showing reviewsScreenshots that go staleBadges that update themselves
PriceA quote after a sales callPublished, from $29 a location

Compare Grades.com with other review platforms.

One price per business. Published.

14-day free trial of Pro, no card needed.

Pro and Premium add a charge per extra location, lower from location 21 and 101. Compare plans.

Frequently asked questions

Is there a free trial?

Yes: a 14-day free trial of Pro, no card needed.

Which review sites does Grades.com cover?

54, including Google, Yelp, Facebook, BBB, Trustpilot, Tripadvisor and Healthgrades. Starter covers Google; Pro and Premium cover all 54.

Does Grades.com post replies for me?

Replies you approve post on Google. On other sites you get the draft and a link to post it yourself. On Premium the agent posts on its own where a site allows it and sends the hard reviews to you.

Which AI assistants do you check, and how often?

ChatGPT, Perplexity, Gemini and Claude: monthly on Starter, weekly on Pro and daily on Premium.

Do you filter which customers are asked for a review?

No. Your review page shows every site to every customer, and your grade counts every review site we monitor.

How much does it cost?

Starter is $29 a month per location, Pro $149 a month and Premium $399 a month, with lower prices per location from location 21 and 101.

Do you train AI on my data?

No. We don't train AI models on your data.

One AI platform for all things review management. Try it free.

14-day free trial of Pro, no card needed.

Product names and logos are trademarks of their owners; no endorsement implied.