Drafts every reply
From your tone, your standing instructions and your past replies. Short thanks for short praise.
Review Agent
Starter draftsProPremium auto-repliesEvery review answered, in your voice.
The agent reads each new review, checks it against the site's rules and drafts a reply. You approve it, or let it post and handle only the exceptions.
14-day free trial of Pro, no card needed.
Maria L.★★★★★DraftExplained every step, and the cleaning didn't hurt at all.
AI reply draft
Thank you, Maria! We're glad the explanation helped, and we look forward to seeing you next time. The Harbor Family Dental team
Your rulesNo visit details
Approve and postEditSkip
1-star review: likely not a first-hand experienceReport draft2-star review: mentions a refundEscalated to youWhat it does
Defends your reputation
Compares each review with the site's content policy and drafts a removal report when one is likely broken. An honest bad review is not a violation.
Holds the risky ones
Links, contact details, legal or medical topics and anything that breaks your rules wait for you.
In the dashboard
- New review, from any site
- Reply drafted in your voice
- Approve and it posts to Google
- Risky reviews wait for you
How it works
Connect your sites
Google on Starter. All 54 review sites on Pro and Premium.
It drafts and checks
Every new review gets a classification, a policy check and a draft within minutes.
You approve, or it posts
Approve in the dashboard or from your AI client. On Premium, replies post on their own and only the exceptions reach you.
Constantly improving
The agent learns from every reply and removal report across Grades.com. Drafts owners approve as written set the pattern; what they rewrite or reject is avoided. Reports lead with the reasons that get reviews removed on each site.
What you get
- Your instructions are hard rules: a draft that breaks one is rewritten once, then held as "Needs review".
- Replies match the review's language.
- Healthcare businesses get a patient-privacy rule: no conditions, treatments or visit details in a reply.
- Approved replies post on Google. Grades.com does not post replies on Yelp: there, and on other sites, you get the draft and a link to post it yourself.
- On Premium, low ratings and legal, medical, safety or billing topics are escalated, never posted automatically.
- One notice per run, not one per review.
- Every review is kept, including the ones a site removes: Review Archive.
Today the agent prepares each report, with the text and the site's steps, and you submit it on the site.
StarterProPremium
| By plan | Starter | Pro | Premium |
|---|---|---|---|
| AI reply drafts | 10 a month | 50 per location a month | No cap |
| Review sites | All 54 | All 54 | |
| Auto-replies | No | No | Yes, exceptions escalated |
| Removal reports | No | Drafted for you | Drafted. Filed for you Coming soon |
What you can count on
Replies you can stand behind
The agent drafts in your voice and follows your rules.
On-brand
Replies in your tone, with your standing instructions and signature. HQ can lock the voice for every location.
You approve
Drafts wait for your yes unless you turn on Premium auto-replies. Approvals go to the person you pick.
Privacy-aware
Healthcare drafts leave out conditions, treatments and visits. Our AI providers can't train on your data.
Nothing lost
A review a site removes stays in your archive, with its earlier versions. History is kept, never overwritten.
Fits your tools
Ask Claude, ChatGPT or Cursor through our MCP server, or connect the API and webhooks.
Secure
A private, encrypted database in the US, hashed keys, and a record of who approved or changed what. How we protect your data →
Clear your reply backlog this week
14-day free trial of Pro, no card needed.