Ask for a review after every completed order.
The Grades Reviews plugin for WordPress sends your Grades.com review request a few days after a WooCommerce order is completed, the same request for every customer.
Available as a download
Part of the Grades Reviews plugin for WordPress. Set it up in WooCommerce > Grades.com reviews.
Animated example: in the WooCommerce order screen, an order is marked Completed and saved; an order note from the Grades Reviews plugin says the review request is queued for 7 days later.
What it does
After the order is done
A Completed order (or Processing, if you choose) queues your review request, sent 7 days later by default so the order has arrived.
Once per customer
A customer is asked at most once every 90 days by default. Grades.com's own limit and opt-out list always apply on top.
Skips what it should
Refunded, canceled and failed orders are skipped, and so is anyone who opted out. It can also follow your store's marketing consent field.
A note on every order
Each order says whether its request was queued, sent, skipped or not sent, and why. If your campaign is paused in Grades.com, the note says so.
Set it up
Install the plugin
Download the zip from this page. In WordPress, Plugins > Add New > Upload Plugin, choose the file, then Install Now and Activate. WooCommerce must be active.
Paste a key
Open Connect WooCommerce in your dashboard and create a key. In WooCommerce > Grades.com reviews, paste it as the Secret API key, save, pick the business and click Test connection.
Switch it on
Choose the order status and the delay, tick Send a review request for new orders and save. The status box tells you if your campaign in Grades.com is paused.
For orders you already have, the order action Send Grades.com review request now skips the delay; every other check still applies.
What you need
- A Grades.com account (14-day free trial of Pro, no card needed)
- A WordPress site with WooCommerce, where you can install plugins
- A secret API key with
reviews:read,reviews:writeandcompanies:read, from Connect your AI
Premium
Review requests are a Premium feature. Every customer gets the same request; nobody is filtered by what they bought or how happy they seem.
See pricing →Frequently asked questions
Does every customer get the same request?
Yes. The plugin never looks at products, order value or sentiment, asks for no rating first and offers no reward for a review.
When is the request sent?
7 days after the order is completed by default; you can choose another delay, or Processing instead of Completed. Grades.com emails within its quiet hours.
What if the order is refunded?
Orders that are refunded, canceled or failed by the time the request is due are skipped, with a note on the order.
What if my campaign is paused?
The request is still created, and the order note and the status box say nothing is emailed until you resume the campaign at my.grades.com.
What if Grades.com cannot be reached?
The plugin tries again after an hour, then after six hours, and notes each try on the order. A rejected key is never retried: the note tells you to create a new one.
Is the key visible on my site?
No. It is a secret key kept in your WordPress database, sent only from your server and never shown again in the admin.
Connect Grades.com to WooCommerce
14-day free trial of Pro, no card needed.