Pick Reputation if
you are a brand that wants listings, surveys, social and ticketing alongside reviews, priced per location.
Where Reputation goes further
Compare
Grades.com vs Reputation (reputation.com)
Reputation (reputation.com) sells a reputation platform for brands: reviews, listings, surveys, social, insights and ticketing.3 Grades.com brings your reviews from 54 sites into one inbox, drafts every reply in your voice, gives you a public grade and checks what ChatGPT, Perplexity, Gemini and Claude say about you.
Facts about Reputation come from its own website, read on October 27, 2026. Each one links to its source below.
The short version
Pick Grades.com if
you want 54 review sites, AI reply drafts and what ChatGPT, Perplexity, Gemini and Claude say about you, with no contract and a 14-day free trial of Pro, no card needed.
What Grades.com does not do
- No texting inbox, web chat, phones, missed-call text-back or payments
- No listings management or customer surveys
- Review request campaigns are on Premium only
Feature by feature
Grades.com’s side is the product today. Reputation’s side is what its own pages say, with a source for each fact.
| Feature | Grades.com | Reputation |
|---|---|---|
| Published prices | YesYes. Starter $29 a month per location, Pro $149 and Premium $399 a month per business. | YesRep Core $80, Rep Core + Pulse $115 and Rep Core + Surveys $150 per location a month. Enterprise is custom.1 |
| Billing and contract | YesMonthly, no contract. Yearly billing is optional and gives two months free. | Not foundNot stated on its pricing page. |
| Free trial | Yes14 days of Pro, no card needed. | Not foundNot found on the pages we read. |
| Review sites monitored | Yes54 sites. Google on Starter, all 54 on Pro and Premium. | Google, Facebook, Yelp and industry sites. No count published.2 |
| AI reply drafts | YesEvery plan. 10 a month on Starter, up to 50 per location on Pro. Unlimited AI drafts on Premium. | YesAI-Assisted Responses and AI Auto-Response draft replies.2 |
| Replies posted for you | PartlyPremium, where a site allows it. Hard reviews wait for you. | Not foundIts reviews page does not say whether replies post without approval. |
| Review generation | PartlyA review page and QR code that show every site, on every plan. Email campaigns on Premium (text messages coming soon). | YesBy SMS or email.2 |
| What AI assistants say about you | YesChatGPT, Perplexity, Gemini and Claude. Monthly on Starter, weekly on Pro, daily with alerts on Premium. | PartlyAn AI Reputation Manager in Rep Core + Pulse. The pages we read name no AI assistant.1 |
| Competitor tracking | PartlyCompetitor Map on Premium. Who AI names next to you, ranked. | PartlyCompetitive Insights, an add-on.12 |
| Public grade, awards and badges | YesA Grades.com Score from A+ to F on reviews.grades.com, seasonal awards and badges for your website. | PartlyRep Score, in Rep Core + Pulse.1 |
| API and MCP server | YesREST API and MCP server on every plan. | Not foundNo MCP server found. |
| Texting, web chat, phones or payments | NoNot offered. | PartlyAn inbox for SMS, Facebook and Google messages.3 |
| Listings management | NoNot offered. | YesBusiness Listings & SEO in Rep Core.1 |
| Customer surveys | NoNot offered. | YesIn Rep Core + Pulse and Rep Core + Surveys.1 |
Not found means the Reputation pages we read on October 27, 2026 did not describe it. It may still be offered: ask Reputation. Numbers point to the sources at the end of this page.
Pricing side by side
Prices as each company publishes them, on October 27, 2026.
Grades.com
- Starter$29 a month per location
- Pro$149 a month, first location included
- Premium$399 a month, first location included
Pro and Premium add a charge per extra location, lower from location 21 and 101. Monthly with no contract, or yearly with two months free. 14-day free trial of Pro, no card needed.
Compare Grades.com plans →Reputation
Rep Core $80, Rep Core + Pulse $115 and Rep Core + Surveys $150, each per location per month. Enterprise, for 125+ locations, has custom pricing.1
Add-ons listed without prices: Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources, Premium Integrations and Managed Services.1
AI answers
What AI says about you
More customers ask an AI assistant before they choose a business. Grades.com asks too, on every plan.
ChatGPT
Perplexity
Gemini
Claude
- Whether each one mentions you, and in what tone
- The ratings it quotes, checked against your real ones
- The review sites its answers lean on
- Monthly on Starter, weekly on Pro, daily with alerts on Premium
Reputation
Reputation’s Rep Core + Pulse plan includes an “AI Reputation Manager.” The pages we read do not say which AI assistants it checks.1
Frequently asked questions
Is Grades.com an alternative to Reputation?
For reviews, yes: 54 review sites, reply drafts, a public grade and what four AI assistants say about you. Reputation also sells listings, surveys, social and ticketing, which Grades.com does not.
How much does Reputation cost?
Its pricing page lists Rep Core at $80, Rep Core + Pulse at $115 and Rep Core + Surveys at $150 per location per month, with custom Enterprise pricing (read on October 27, 2026). Grades.com costs $29 a month per location on Starter, $149 a month on Pro and $399 a month on Premium, per business with extra locations added.
Is Grades.com related to Reputation’s AI Reputation Manager?
No. AI Reputation is the name of a Grades.com feature that asks ChatGPT, Perplexity, Gemini and Claude about your business. Reputation is a separate company with its own products.
Where do the facts about Reputation come from?
From Reputation’s own website, read on October 27, 2026. Each fact links to its page in the sources below. Products and prices change, so check those pages before you decide.
What does Grades.com not do?
Grades.com does not offer a texting inbox, web chat, phones, missed-call text-back, payments, listings management or customer surveys.
Sources
- Reputation pricing www.reputation.com/pricing, read October 27, 2026
- Reputation reviews reputation.com/platform/reviews, read October 27, 2026
- Reputation platform reputation.com/platform, read October 27, 2026
Grades.com facts come from our pricing page and the product as of October 27, 2026. Reputation is a trademark of its owner. Grades.com is not affiliated with Reputation. Compare Grades.com with other review tools.
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