Start a Zap when a review arrives.
Instant triggers, actions and searches for Grades.com in Zapier. One agency or multi-location key covers every location.
Available by invite
Listed in the Zapier directory after review.
Animated example: a Zap with the Grades.com New Review trigger: the business is picked, the test finds a 5-star review, a Formatter step and a Slack message step use its fields, and the Zap is published.
What you can do
Triggers
- New review
- Review removed from its site
- Review replied to
- Reply draft waiting for approval
- Reply posted by the review agent
- Review request clicked, visited, reviewed or unsubscribed
- Alerts: new review pages found, or an AI assistant's view of you changed
Actions and searches
- Send a review request
- Add or update a contact
- Reply to a review
- Approve a review agent draft
- Find a review or a business
Set it up
Join the app
Open the Grades.com invite on Zapier and accept it.
Get a key
Open Connect Zapier in your dashboard and click Create key: it gets
reviews:read,reviews:writeandcompanies:read.Build the Zap
Choose Grades.com > New Review, paste the key, pick the business, test, and add an action such as Slack, Sheets or Gmail.
Zapier needs at least one real action after the trigger: a Formatter step or a search alone will not publish.
What you need
- A Grades.com account (14-day free trial of Pro, no card needed)
- A Zapier account
- An API key with
reviews:read,reviews:writeandcompanies:read, from Connect your AI
Pro and Premium
Triggers need Pro or Premium; sending review requests needs Premium. The key comes from Connect your AI in your dashboard.
See pricing →Frequently asked questions
Is it instant?
Yes. Triggers are webhooks: Zapier hears about a new review as soon as Grades.com does.
Does one key cover all my locations?
Yes. An agency or multi-location key covers every location; each Zap picks the business.
Why is it "by invite"?
Grades.com is a private Zapier app until Zapier reviews it for the public directory. The invite link works for everyone.
Product names and logos are trademarks of their owners; no endorsement implied.