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Integrations · HubSpot

Premium

Ask for a review when the deal is won.

Connect HubSpot and every won deal, closed ticket or workflow step sends your review request, the same one for every customer.

Coming soonToday: Zapier or Make with HubSpot

Animated example: a Zap with the HubSpot trigger Updated Deal Stage set to Closed won and the Grades.com action Send Review Request; the test schedules a request for the deal's contact and the Zap is published.

What it does

  • Won deals and closed tickets

    Pick the deal stages that count, or every won stage. Closed tickets work too.

  • A step in your workflows

    Add Send Grades.com review request to any contact workflow in HubSpot.

  • Contacts in sync

    Your HubSpot customers become review request contacts. Anyone unsubscribed in HubSpot is never emailed.

  • Reviews on the contact

    When a contact leaves a review, the rating, site and link appear on their timeline in HubSpot.

Set it up

  1. Connect HubSpot

    In your dashboard open Review Generation, choose HubSpot > Connect and allow Grades.com in HubSpot.

  2. Choose what asks

    Pick the deal stages (or tickets) that send a request, the campaign and the delay. Turn on contact sync if you want it.

  3. Or use a workflow

    In HubSpot, add the action Send Grades.com review request to a contact workflow.

Until the app is available, connect HubSpot through Zapier or Make: a HubSpot trigger such as "Updated Deal Stage" and the Grades.com action "Send Review Request".

What you need

  • A Grades.com account (14-day free trial of Pro, no card needed)
  • A HubSpot account, any edition (tickets need Service Hub)
  • Admin access to the HubSpot account to approve the connection

Premium

Review requests are a Premium feature. Every customer gets the same request; nobody is filtered by how happy they seem.

See pricing →

Frequently asked questions

Does every customer get the same request?

Yes. Grades.com never filters customers by rating or sentiment and offers no incentives; the request is the same for everyone.

What about people who unsubscribed in HubSpot?

Contacts marked "Unsubscribed from all email" in HubSpot are never emailed, and a contact who opted out in Grades.com stays opted out.

Will a customer get two requests?

No. Each deal, ticket or workflow run asks once, and a contact asked recently is skipped.

Can it send text messages?

Not from HubSpot: HubSpot has no text-message opt-in Grades.com can read, so HubSpot requests go by email.

Connect Grades.com to HubSpot

14-day free trial of Pro, no card needed.

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