Ask for a review when the deal is won.
Connect HubSpot and every won deal, closed ticket or workflow step sends your review request, the same one for every customer.
Coming soonToday: Zapier or Make with HubSpot
Animated example: a Zap with the HubSpot trigger Updated Deal Stage set to Closed won and the Grades.com action Send Review Request; the test schedules a request for the deal's contact and the Zap is published.
What it does
Won deals and closed tickets
Pick the deal stages that count, or every won stage. Closed tickets work too.
A step in your workflows
Add Send Grades.com review request to any contact workflow in HubSpot.
Contacts in sync
Your HubSpot customers become review request contacts. Anyone unsubscribed in HubSpot is never emailed.
Reviews on the contact
When a contact leaves a review, the rating, site and link appear on their timeline in HubSpot.
Set it up
Connect HubSpot
In your dashboard open Review Generation, choose HubSpot > Connect and allow Grades.com in HubSpot.
Choose what asks
Pick the deal stages (or tickets) that send a request, the campaign and the delay. Turn on contact sync if you want it.
Or use a workflow
In HubSpot, add the action Send Grades.com review request to a contact workflow.
Until the app is available, connect HubSpot through Zapier or Make: a HubSpot trigger such as "Updated Deal Stage" and the Grades.com action "Send Review Request".
What you need
- A Grades.com account (14-day free trial of Pro, no card needed)
- A HubSpot account, any edition (tickets need Service Hub)
- Admin access to the HubSpot account to approve the connection
Premium
Review requests are a Premium feature. Every customer gets the same request; nobody is filtered by how happy they seem.
See pricing →Frequently asked questions
Does every customer get the same request?
Yes. Grades.com never filters customers by rating or sentiment and offers no incentives; the request is the same for everyone.
What about people who unsubscribed in HubSpot?
Contacts marked "Unsubscribed from all email" in HubSpot are never emailed, and a contact who opted out in Grades.com stays opted out.
Will a customer get two requests?
No. Each deal, ticket or workflow run asks once, and a contact asked recently is skipped.
Can it send text messages?
Not from HubSpot: HubSpot has no text-message opt-in Grades.com can read, so HubSpot requests go by email.
Connect Grades.com to HubSpot
14-day free trial of Pro, no card needed.
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