Use case · Social media
Connect Claude, ChatGPT or your content tool to Grades.com through the MCP server or the REST API. Your agent turns new reviews, awards and the month's themes into posts, each quote word for word with the site named, and you approve every one before it goes out.
review_showcase5 five-star reviews since Monday, from Google and Facebook.celebration_postsAlso new: 250 five-star reviews, square and story ready.Drafts: five posts, each quoting one review with its site and date
A customer's words beat a captionA real review, quoted as written with the site named, says more than any adjective you could add.
Every win, ready to postAwards and milestones arrive as captioned posts in square, story and landscape.
Nothing goes out without youYour agent drafts and you approve. Grades.com posts only to Google, and only when you say so.
What your agent can do here
Each one is a sentence typed into Claude, ChatGPT or your content tool. The agent calls the Grades.com tools named under it and drafts from your data.
"Turn this week's 5-star reviews into on-brand posts, one per review, and queue them for my approval." review_showcase returns the reviews as written, with author, site and date. Yelp text and reviews with contact details are left out. Your agent writes a post around each quote; where it queues them depends on the tools you connect it to, and you approve each one.
"We just passed 250 five-star reviews. Get me the post for Instagram stories and a caption." celebration_posts returns what the business has earned, with captions and MP4, GIF and PNG files in square, story and landscape; celebration_render makes a size that is not ready yet. The share_a_win prompt picks the best item. None of them posts anything: you do.
"Write an October roundup carousel: the top three things customers praised, one quote each." review_insights returns the month's praise themes with counts against the month before, and review_showcase finds a quote for each by topic, never shortened.
"Answer these Instagram comments in the same voice we use for review replies." agent_settings returns the Review Agent's tone and instructions and review_list the replies already posted, so comments and review replies sound like one business. Replies to reviews still wait in agent_actions for your yes.
"What do customers praise the businesses AI names next to us for, and where do we lead?" competitors_compare returns where you lead and trail on grade, review volume and the qualities customers mention, and competitors_list the names with their evidence. Post about your strengths, not their reviews.
Connect it once
Add the MCP server to Claude, ChatGPT or Cursor and sign in, or give your content tool a read-only API key. Webhooks tell it when a review lands. No AI client? Ask Grades, the assistant in your dashboard, answers the same questions.
MCP server https://mcp.grades.com/mcp
REST API https://app.grades.com/api/v1
Scopes reviews:read, companies:read; add companies:write only to render posts
ChatGPT custom connectors need a Business, Enterprise or Edu plan
Quoting reviews
The FTC rule on consumer reviews, 16 CFR 465, bars misrepresenting what customers said. Post a review as it was written, name the site and the date, and never stitch two reviews into one. A showcase never shortens a review; a long one is left out.
Posting reviews you like is not the same as showing all of them. Do not present a handful as all or most of what customers said, and point to the full set on your profile.
Review sites set their own rules on reusing review text. Yelp restricts it, so your agent never gets Yelp text to publish. For the others, check the site's terms before you post.
Review rules →For a healthcare business, reviews that name a treatment are left out of showcases, and celebration captions never use a clinical word. Say "patient", not the procedure.
The products behind it
Badges, celebration posts, the showcase and widgets. A post for each award or milestone arrives by email, in the dashboard and through your AI, with a one-click Google post when you want it.
Review Marketing →Every month ChatGPT and Perplexity are asked for alternatives to you in your city. The names are matched to real businesses and ranked against you, and compared on the qualities customers mention.
Competitor Map →The same questions with no setup: "What did customers praise this month?" or "Which reviews would make a good post?", answered in the dashboard from your data.
Ask Grades →What we do not do. Grades.com does not post to Facebook, Instagram, TikTok or LinkedIn for you. Automatic Google posts for new awards and milestones are off until you turn them on, and then at most one a week. And while AI Reputation shows what assistants say about you, we never promise to change an answer.
What the social team gets
Each one runs per location, in the dashboard and through the MCP server and the API.
| Deliverable | Product | MCP tools | Plans |
|---|---|---|---|
| A captioned post for every award and milestone, in three sizes, and reviews to quote | Review Marketing | celebration_posts, celebration_render, review_showcase | Every plan |
| Your reply voice, and a reply draft for every review | Review Agent | agent_settings, agent_actions, agent_approve | 10 drafts a month on Starter, 50 per location on Pro, no cap on Premium |
| The month's praise themes, with counts against the month before | Insights | review_insights, reviews_summary_period | Every plan: Google on Starter, every site from Pro |
| The businesses AI names next to you, and where you lead them | Competitor Map | competitors_list, competitors_compare | A preview on Pro, the full map on Premium |
| Answers about your reviews in the dashboard, no setup | Ask Grades | None to set up | 50 questions per location a month on Starter, 300 on Pro, 2,000 on Premium |
To your Google Business Profile, yes: one click on a celebration post, or automatic posts for new awards and milestones if you turn them on. Not to Facebook, Instagram, TikTok or LinkedIn. Your agent drafts those posts and you, or your scheduling tool, publish them after you approve.
Quote them word for word, name the site and the date, and check each site's terms first. Yelp restricts reuse of its reviews, so Grades.com never hands your agent Yelp text to publish.
You can share reviews you like, as long as a post does not present them as all or most of what customers said. Link to your Grades.com profile, where no single review can be hidden.
From public review data: an award for the season, a five-star milestone, an Above and Beyond step or a place in a Best ranking. Nobody can pay for one, and a past award is never posted as new.
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