For local and small businesses

Every review answered, even on your busiest day

Replies in your own voice, as hands-on or hands-free as you choose, with anything negative or risky sent to you.

  • 14 days of Pro
  • No card needed
  • Plans from $29 a month
Maple Avenue Car Wash4 new
  • ★★★★★Ana R.Posted automatically

    In and out in ten minutes, and the wheels finally look clean.

  • ★★★★★Leo M.Posted automatically

    Good wash. Both vacuums were busy when I got there.

  • ★★★★★Tom W.Ready to paste

    Got the pollen off my black car without a single swirl.

  • ★★★★★Priya S.Needs you

    Waited 25 minutes on Saturday with no one telling us why.

    Held for you: low rating. A draft is ready.

Reply settingPositive reviews post themselves

Your call

How hands-on do you want to be?

Pick a setting and change it any time.

  1. Drafts for you

    A reply waits under every new review. You post it yourself.

    Every plan · where you start

  2. You approve

    Tap approve and it posts on Google. Other sites get the text and a link.

    Every plan

  3. Positive reviews post themselves

    Replies to 4 and 5-star Google reviews go out on their own. The rest wait for you.

    Premium

  4. Fully automatic

    Every Google reply goes out, except low ratings, angry reviews and anything about money, safety or the law. Those come to you.

    Premium

Automatic replies post only where a review site lets apps reply, which today means Google; everywhere else the reply waits for you to paste. They stay off until you switch them on.

Good reviews thanked on their own, hard ones brought to you

When5-star Google review
WithGrades.com reply voice
ThenReview Agent drafts, checks
ResultReply on GooglePosted on its own

Every happy customer thanked, without you

Premium can post replies to 4 and 5-star Google reviews by themselves, in your voice, once they pass Google's rules and yours. Until you switch that on, each waits as a draft.

When2-star Google review
andGrades.com reply draft
ThenSlack alert to you
ResultReply to PriyaAwaiting approval

Bad reviews reach you first, with a reply ready

Low ratings and anything about money, safety or the law always wait for you, whatever the setting. You get a Slack or email alert and a draft to approve.

WhenZapier, 1st of the month
WithGrades.com review strengths
ThenYour AI agent writes it up
ResultBusiness Profile post"In and out in ten minutes."

A monthly post about what customers praise

A Zapier schedule hands your latest review strengths to your AI agent, which drafts a Business Profile post around a real quote for you to check and post.

Shown with Zapier and Slack. Works the same with Make, n8n, email or your own AI agent. Replies post by themselves on Google only. Integrations →

Spend minutes on reviews, not your evenings

Your week at Maple Avenue Car WashMonday, 8:00 am
7new reviews
6answered

Google logoFacebook logoBBB logofrom three sites

Every site in one inbox

New reviews from Google, Facebook and the sites your trade uses, plus one email each Monday with your week. Every review is kept, even ones a site later takes down. Review Archive

Reply voice

WarmProfessionalConcise

In your own wordsFriendly and short. Thank people by name.

Sign-offThe Maple Avenue team

Replies that sound like you

Pick a style, say how you talk, add a sign-off and preview a reply. Review Agent

Maple Avenue Car Wash

How did we do?

Thank you for choosing Maple Avenue Car Wash. Your review helps others find us. Pick any site below.

  • Google logoGoogle
  • Facebook logoFacebook

Ask every customer the same way

A review page and QR code for the counter. Everyone sees the same sites, and nobody gets a reward for a review. Review Generation

ChatGPT quotes4.4
Out of date
Google today4.7
212 reviews
Geminicites google.comMentioned

Know what AI tells people about you

See whether ChatGPT, Gemini and others name you and quote your rating right. We show the answer and its sources, and we never promise to change an answer. AI Reputation

Bring your own AI

Ask your own AI what needs you this week

Claude, ChatGPT or Ask Grades shows what the Review Agent already handled and asks before anything goes public.

ClaudeGrades.com connected

Anything from this week I need to handle?

reviews_summary_period · last 7 daysagent_actions · pending

Four new reviews at Maple Avenue Car Wash. The Review Agent already handled three:

  • Google logoAna R. ★★★★★Posted on its own
  • Google logoLeo M. ★★★★★Posted on its own
  • Facebook logoTom W. ★★★★★Ready to paste
  • Google logoPriya S. ★★★★★Needs you

Priya's 2 stars waited for you, as low ratings always do. Here is the draft:

Priya, we are sorry about the wait on Saturday, and more so that nobody told you why. Please ask for the manager next time so we can make it right.

Good. Post it.

Grades.com wants toApprove a review agent actionagent_approve

ConfirmDecline

Posted on Google.

What it costs

Plans from $29 a month

Starter

$29/mo per location

If most of your reviews are on Google

Google reviews in one inbox, with replies

Pro

$149/mo, first location included

If you are reviewed on several sites

All 54 review sites

Premium

$399/mo, first location included

If you want replies to run on their own

Auto-replies where a site allows it

Every plan starts with 14 days of Pro, no card needed. Automatic replies need Premium. Compare plans →

Frequently asked questions

Will replies post without me?

Only if you choose that. Replies start as drafts. Premium can post Google replies by themselves, and anything negative or risky still waits for you.

Will the replies sound like a robot wrote them?

Each reply follows the style you pick and the way you describe your voice, and it answers what the review actually says. You can edit any draft, and preview a reply before you switch anything on.

Can you take down a bad review?

We never promise that. Only the review site decides. When a review seems to break a site's own rules, Review Disputes on Pro drafts the report for you to file. An honest bad review is best answered with a calm reply.

What happens after the free trial?

Your 14 days are on Pro. Pick a plan before they end to keep going; automatic replies need Premium. If you don't, your account becomes read-only: you still see your reviews, but replies and drafts stop.

Every review answered, your way

14-day free trial of Pro, no card needed.