For brands with 100 or more locations
Every location answered in your brand's voice, with HQ controls, an open API and your data in your own warehouse.
| Location | New | Unanswered | Rating |
|---|---|---|---|
| AustinLamar Blvd | 14 | 0 | 4.8 |
| DenverUnion Station | 11 | 2 | 4.4 |
| ColumbusShort North | 12 | 0 | 4.6 |
| TampaBayshore | 9 | 0 | 4.7 |
Locked by HQReply voice, reply approval
HQ sets the rules
Give each person a role at one location, at a few, or at all of them, and change it any time.
Sees the reviews and reports it can reach. Changes nothing.
Approves, edits or rejects reply drafts. Nothing else.
Runs its locations: review sites, replies and approvals, inside your rules.
Everything, including the team, billing and which rules locations may change.
Lock the reply voice, the hard rules or the reply setting at HQ, and each location edits only what you leave open. Approval requests go to the approvers you name for each location.
When5-star review, Austin
WithGrades.com brand voice, lockedLock the voice and the reply setting once. On Premium, replies to 4 and 5-star Google reviews can post by themselves; otherwise each waits as a draft.
When1-star safety review, TampaandGrades.com reply draftLow ratings and anything about money, safety or the law always wait for a person. On Pro and Premium, a signed webhook tells your own systems the moment it happens.
WhenZapier, every MondayWithGrades.com every location"Denver: front-desk waits."
Your AI agent compares every location with the week before and names the reasons behind each drop, so each manager knows where to start.
Shown with webhooks and Zapier. Works the same with Make, n8n, Claude, ChatGPT or your own AI agent. Replies post by themselves on Google only. Integrations →
Every location's reviews, replies and scores, in your own code, your AI app and your warehouse.
GET/api/v1/companies/{id}/reviews?max_rating=2
{"source": "google",
"rating": 2,
"site_name": "Google",
"published_at": "2026-11-09T18:04:00Z",
"response_text": null}
200 OKKey scope: reviews:read
The same API the dashboard runs on, documented in full. Each key gets only the scopes and the locations you choose. Developers
Which location slipped this month?
grades · 248 locations
Denver, Union Station4.6 to 4.4, mostly about wait times.
Connect the MCP server once and ask about every location in plain words, from the AI app your team already uses. Connect your AI
Webhook deliveries
review.created200agent.action.pending200review.replied200Signed events for new reviews, drafts waiting and replies, sent to your own systems the moment they happen, on Pro and Premium.
your-project.reviews
grades_reviewsreview rowsgrades_scoresdaily scoresgrades_ai_reputationAI answersgrades_summary_dailyper location, per daySynced 2:00 am
Reviews, scores and AI answers land in your dataset nightly, hourly on Premium, for any BI tool to read. No key to manage: you grant access to your dataset. Reporting
What it costs
$15/mo per location from 101
Google reviews, with replies
+$38/mo per location from 101
All 54 review sites, webhooks and BigQuery
+$100/mo per location from 101
Auto-replies, Competitor Map, unlimited users
The first 20 locations are at list price and 21 to 100 cost less. Every location keeps its own dashboard and weekly e-mail. Yearly is 10 times monthly, and every plan starts with 14 days of Pro. Compare plans →
The database sits on a private network, secrets live in a managed store, not in code, and review-site sign-ins are encrypted again with managed keys.
No. Every plan covers as many locations as you add, each with its own dashboard, plus the HQ roll-up. Locations 21 to 100 cost less, and from location 101 less again. Email us only for custom terms.
Your team can sign in with Google or with an email and password, and you decide who joins and at which locations. SAML single sign-on is not available today.
Not yet. Our security page and our Data Processing Agreement describe the measures we have today, and the subprocessors page names every provider we use.
Only if you choose that. Replies start as drafts. On Premium, replies on Google can post by themselves, and low ratings and risky reviews still wait for a person. HQ can lock that setting for every location.
14-day free trial of Pro, no card needed.