Pick Trustpilot if
you sell online and want to grow reviews on Trustpilot itself, with invitations, widgets and Trustpilot’s own audience.
Where Trustpilot goes further
Compare
Grades.com vs Trustpilot Business
Trustpilot Business is for companies that collect, show and reply to reviews on Trustpilot’s own review platform.12 Grades.com brings your reviews from 54 sites into one inbox, drafts every reply in your voice, gives you a public grade and checks what ChatGPT, Perplexity, Gemini and Claude say about you.
Facts about Trustpilot come from its own website, read on October 27, 2026. Each one links to its source below.
The short version
Pick Grades.com if
your reviews live on Google, Yelp, Facebook, BBB and other sites as well as Trustpilot, and you want one inbox, reply drafts and what AI assistants say about you, billed monthly.
What Grades.com does not do
- No texting inbox, web chat, phones, missed-call text-back or payments
- No listings management or customer surveys
- Review request campaigns are on Premium only
Feature by feature
Grades.com’s side is the product today. Trustpilot’s side is what its own pages say, with a source for each fact.
| Feature | Grades.com | Trustpilot |
|---|---|---|
| Published prices | YesYes. Starter $29 a month per location, Pro $149 and Premium $399 a month per business. | YesFrom $99 (Starter), $319 (Plus) and $799 (Premium) a month per domain, billed annually. Enterprise by quote, and a free tier with 50 invitations a month.1 |
| Billing and contract | YesMonthly, no contract. Yearly billing is optional and gives two months free. | “All contracts are a 12-month commitment.”1 |
| Free trial | Yes14 days of Pro, no card needed. | PartlyPlus: “Try free for 14 days.”1 |
| Review sites monitored | Yes54 sites. Google on Starter, all 54 on Pro and Premium. | Built around reviews on Trustpilot itself.12 |
| AI reply drafts | YesEvery plan. 10 a month on Starter, up to 50 per location on Pro. Unlimited AI drafts on Premium. | PartlyAI-assisted Replies on Premium and Enterprise.1 |
| Replies posted for you | PartlyPremium, where a site allows it. Hard reviews wait for you. | You approve each AI reply before it is sent.2 |
| Review generation | PartlyA review page and QR code that show every site, on every plan. Email campaigns on Premium (text messages coming soon). | YesReview invitations: 100 to 1,000 a month by plan; Enterprise has no monthly limit.1 |
| What AI assistants say about you | YesChatGPT, Perplexity, Gemini and Claude. Monthly on Starter, weekly on Pro, daily with alerts on Premium. | PartlyAI Search Analytics: how often platforms like ChatGPT, Claude and Perplexity cite your Trustpilot profile.3 |
| Competitor tracking | PartlyCompetitor Map on Premium. Who AI names next to you, ranked. | PartlyMarket and competitor insights.1 |
| Public grade, awards and badges | YesA Grades.com Score from A+ to F on reviews.grades.com, seasonal awards and badges for your website. | PartlyWidgets that show your Trustpilot reviews.1 |
| API and MCP server | YesREST API and MCP server on every plan. | PartlyA public API (an add-on on the plans page). No MCP server found.14 |
| Texting, web chat, phones or payments | NoNot offered. | Not foundNot found on the pages we read. |
| Listings management | NoNot offered. | Not foundNot found on the pages we read. |
| Customer surveys | NoNot offered. | Not foundNot found on the pages we read. |
Not found means the Trustpilot pages we read on October 27, 2026 did not describe it. It may still be offered: ask Trustpilot. Numbers point to the sources at the end of this page.
Pricing side by side
Prices as each company publishes them, on October 27, 2026.
Grades.com
- Starter$29 a month per location
- Pro$149 a month, first location included
- Premium$399 a month, first location included
Pro and Premium add a charge per extra location, lower from location 21 and 101. Monthly with no contract, or yearly with two months free. 14-day free trial of Pro, no card needed.
Compare Grades.com plans →Trustpilot
Starter from $99, Plus from $319 and Premium from $799 a month, per domain, billed annually; Enterprise by quote. A free tier sends 50 review invitations a month.1
The plans page says “All contracts are a 12-month commitment.” Plus offers a free trial of 14 days.1
AI answers
What AI says about you
More customers ask an AI assistant before they choose a business. Grades.com asks too, on every plan.
ChatGPT
Perplexity
Gemini
Claude
- Whether each one mentions you, and in what tone
- The ratings it quotes, checked against your real ones
- The review sites its answers lean on
- Monthly on Starter, weekly on Pro, daily with alerts on Premium
Trustpilot
Trustpilot’s AI Search Analytics measures how often AI platforms cite your Trustpilot profile compared with competitors. Grades.com asks the assistants about your business itself, whichever sites they cite.3
Frequently asked questions
Does Grades.com work with Trustpilot?
Yes. Trustpilot is one of the 54 review sites Grades.com brings into one inbox on Pro and Premium, next to Google, Yelp, Facebook, BBB and the rest.
How much does Trustpilot Business cost?
Its plans page lists Starter from $99, Plus from $319 and Premium from $799 a month per domain, billed annually, with Enterprise by quote and 12-month contracts (read on October 27, 2026). Grades.com costs $29 a month per location on Starter, $149 a month on Pro and $399 a month on Premium, billed monthly.
Do I need both?
If Trustpilot is your main review site, Trustpilot Business helps you grow reviews there. Grades.com helps when customers read you on several sites and you want them in one place, with what AI assistants say about you.
Where do the facts about Trustpilot come from?
From Trustpilot’s own website, read on October 27, 2026. Each fact links to its page in the sources below. Products and prices change, so check those pages before you decide.
What does Grades.com not do?
Grades.com does not offer a texting inbox, web chat, phones, missed-call text-back, payments, listings management or customer surveys.
Sources
- Trustpilot Business plans business.trustpilot.com/plans, read October 27, 2026
- Trustpilot Business: respond to reviews business.trustpilot.com/features/respond-to-reviews, read October 27, 2026
- Trustpilot Business: dashboard and analytics business.trustpilot.com/features/dashboard-analytics, read October 27, 2026
- Trustpilot developer docs developers.trustpilot.com, read October 27, 2026
Grades.com facts come from our pricing page and the product as of October 27, 2026. Trustpilot Business is a trademark of its owner. Grades.com is not affiliated with Trustpilot Business. Compare Grades.com with other review tools.
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