Who uses Martindale-Hubbell
Attorneys located in the U.S. or Canada who have been admitted to the bar for at least three years and have a martindale.com profile can receive peer reviews, which come from currently practicing attorneys and sitting judges. Lawyers and law firms listed on the site can receive client reviews from people who hired or consulted them.
Claim your profile
- Use the Customer Care contact form and choose 'Edits to your professional profile', or call Customer Support at 800-526-4902.
- To start peer ratings, contact Customer Support with your name, firm, city, state and email, and complete the references form they send.
- For client reviews, which are free, direct clients to the 'Submit A Client Review' link on your profile page.
Replying to reviews
Attorneys and law firms can add a one-time written comment next to any written feedback on their client or peer reviews.
- Martindale-Hubbell subscribers can also choose up to two reviews with written feedback to show at the top of their client or peer review section.
- Attorneys and firms cannot choose which individual reviews are displayed on their profile.
Review rules
In our own words. The official page is the rule that applies.
- Client reviews rate Communication Ability, Responsiveness, Quality of Service and Value for Money from 1 to 5, plus whether the reviewer would recommend the lawyer.
- Reviews come through a survey of about five minutes, and reviewers are asked to wait until the matter is finished.
- Reviewers give a name and email for administrative purposes, but reviews are displayed anonymously.
- Martindale-Hubbell may remove reviews with inappropriate content under its policies.
Reporting a review
Martindale-Hubbell's own process, step by step.
- To ask Martindale to consider removing a review, click the 'Report Abuse' button next to it on your profile.
- Use the same button if you believe a client review was not submitted by a client.
- To hide all client reviews (or all peer reviews), send a written request to ratings@martindale.com or call Customer Support at 800-526-4902. All scores and feedback are then replaced with a notice that the lawyer chose not to display them.
Tips
- Keep your profile information current.
- Ask clients for feedback at the end of a matter, without pressure or incentives.
- Keep any public comment short, professional and free of client confidences.
- Never submit or request fake reviews.
Sources
Last checked October 22, 2026. Site rules change; the official pages are the final word.
- https://martindale.com/ratings-and-reviews/consumers/
- https://www.martindale.com/ratings-and-reviews/attorneys/
- https://www.martindale.com/contact-us/
- https://www.martindale.com/Products_and_Services/Client_Review_Ratings.aspx
About the numbers
- AI citations: the share of answers from AI assistants that cite a page on martindale.com, out of 23,227 answers in the last 90 days, to questions about the businesses in our directory ("what do customers say about ...") and to category questions ("best dentist in ..."). Search-result and help pages on a review site are not counted. As of October 30, 2026. ↩
- Cited by AI, by industry: for each industry (a directory category, or the national brands filed under an industry such as e-commerce), the share of AI answers about businesses in that industry that cite a page on martindale.com; n is the number of answers in that industry (last 90 days; only industries with at least 20 answers). As of October 30, 2026. ↩
- Has a profile, by industry: the share of the businesses we checked in each industry that have a Martindale-Hubbell profile; n is the number of businesses checked in that industry. As of October 30, 2026. ↩
- States: the share of the businesses we checked in each state that have a Martindale-Hubbell profile. States with too few businesses for a stable number are marked "small sample" and are not ranked; when every state is a small sample, none is shown. As of October 30, 2026. ↩
- Typical rating: the mean star rating of the Martindale-Hubbell reviews we collected for the businesses we checked (20 reviews). As of October 30, 2026. ↩
- Site reach: the estimated monthly organic search visits to martindale.com (DataForSEO Labs) and its Domain Rating (Ahrefs, 0 to 100). These are third-party estimates for the whole domain, not figures from Martindale-Hubbell. As of October 2026. ↩
How these numbers are collected: how we measure.