Send review requests from your invoices.
BCC your private Grades.com address on the invoice or receipt emails you already send. The customer gets your standard review request, by email, after the delay you choose.
Coming soonToday: review requests from your dashboard
Animated example: an invoice email arrives at the business's private Grades.com address as a Bcc; only who it was sent to is read, a billing@ address is skipped as a role address, and a review request by email is set for the customer in 2 days.
Where to add the address
QuickBooks Online
Gear > Account and settings > Sales > Messages > Edit, and add the address as the default Bcc.
Stripe receipts
Per customer: Customers > the customer > Edit > Billing information > Emails to CC. Stripe has no account-wide BCC.
Xero
Add the address as Bcc when you send each invoice, or forward the sent invoice.
FreshBooks
There is no Bcc option: forward the invoice email to your address.
Set it up
Copy your address
In your dashboard, open Review Generation and copy your private address, like
req-xxxxxxxxxxxxxxxxxxxxxxxx@in.grades.com. Choose the delay before the request goes out (2 days unless you change it).BCC it on invoices
Add the address as Bcc on the invoice or receipt emails you send, or as the default Bcc in your invoicing software. You can also forward a sent invoice from Gmail, Outlook or Apple Mail.
The customer gets your request
After the delay, the customer on that email gets your standard review request by email. The same request for everyone: no rating gate, no incentives.
Only mail from your team's verified addresses or sender domains you allow counts. Role addresses (info@, billing@, noreply@), your own addresses, mailing lists and auto-replies are never asked, and at most 3 recipients per email get a request. A daily limit (200 by default) applies, with a notice when you reach it, and so do opt-outs, unsubscribes and the 14 to 90 day gap between requests.
What you need
- A Grades.com account (14-day free trial of Pro, no card needed)
- The email you send invoices or receipts from
- Your private address from Review Generation in your dashboard
Premium
Review requests are a Premium feature. The email trigger sends the same request as your dashboard, to everyone.
See pricing →Frequently asked questions
Do you read my invoices?
No. Grades.com reads only the email's headers: who it was sent to. The body, the subject and the attachments are never stored.
What if I forward an email?
Forwards from Gmail, Outlook and Apple Mail are recognised. When the customer is not clear, nobody is asked.
Can anyone send to my address?
Only mail from your team's verified addresses or the sender domains you allow counts. Keep the address private, and regenerate it if it leaks.
Does it work with Square?
Square receipts cannot be copied to another address. Use the Square integration instead.
Can I stop it?
Yes. Pause the address or regenerate it any time in Review Generation.
Send review requests from your invoices
14-day free trial of Pro, no card needed.
Product names and logos are trademarks of their owners; no endorsement implied.