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Grades.com vs Synup

Synup sells “the AI agent for local marketing”: one agent that runs listings, reviews, social posts, SEO and AI search visibility for local businesses, agencies and software platforms.² Grades.com brings your reviews from 54 sites into one inbox, drafts every reply in your voice, gives you a public grade and checks what ChatGPT, Perplexity, Gemini and Claude say about you.

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Facts about Synup come from its own website, read on October 30, 2026. Each one links to its source below.

The short version

Pick Synup if

you manage many locations or clients and want listings, social posts, local rank tracking and white-label reporting run by one AI agent, with reviews as one part of it.

Where Synup goes further

AI search visibility reports (AEO, in beta): keyword visibility, citations, sentiment and a shareable report link⁵
Listings sync to 100+ publishers, plus social posting, SEO and local rank tracking in the same agent¹²
White-label portal, client reporting and a REST API with 140+ endpoints for agencies²⁷
Review invites by email, SMS, QR code and link, with CRM triggers⁴

Pick Grades.com if

reviews and what AI assistants say about you are the job: reviews from 54 sites in one inbox, reply drafts in your voice, a public grade, and prices you can see before you sign up.

What Grades.com does not do

No texting inbox, web chat, phones, missed-call text-back or payments
No listings management or customer surveys
Review request campaigns are on Premium only

Feature by feature

Grades.com’s side is the product today. Synup’s side is what its own pages say, with a source for each fact.

Feature	Grades.com	Synup
Published prices	YesYes. Starter $29 a month per location, Pro $149 and Premium $399 a month per business.	YesSolo $49 a month (1 location), Premium $299 a month (up to 10), Pro $499 a month (up to 25), Scale $899 a month (up to 50). Enterprise: “Talk to us.” An “Annual save 20%” toggle is shown.¹
Billing and contract	YesMonthly, no contract. Yearly billing is optional and gives two months free.	Monthly plans that end with the billing period you cancel in, or an annual term. Its terms say refunds are only given if agreed within 30 days of signing up, and add a 2.9% fee on credit card payments.¹⁸
Free trial	Yes14 days of Pro, no card needed.	YesA free trial of 14 days on the Solo plan. Starting a paid Premium subscription is charged at once and the trial does not apply.¹
Review sites monitored	Yes54 sites. Google on Starter, all 54 on Pro and Premium.	Yes30+ review sites in one inbox, including Google, Facebook, Apple and Tripadvisor. You can add an industry site as a custom source.³
AI reply drafts	YesEvery plan. 10 a month on Starter, up to 50 per location on Pro. Unlimited AI drafts on Premium.	YesThe agent drafts replies in your brand voice. You approve, edit or send.³
Replies posted for you	PartlyPremium, where a site allows it. Hard reviews wait for you.	Not foundNot stated. Its pages describe replies that are “drafted, approved and published,” and an agent that “acts within your approval rules.”¹
Review generation	PartlyA review page and QR code that show every site, on every plan. Email campaigns on Premium (text messages coming soon).	YesReview invites by email, SMS, QR code and shareable link, with follow-ups and CRM triggers.⁴
What AI assistants say about you	YesChatGPT, Perplexity, Gemini and Claude. Monthly on Starter, weekly on Pro, daily with alerts on Premium.	YesAEO (marked Beta) tracks ChatGPT, Gemini, Perplexity and Copilot and reports an AI Visibility Score.⁵
Competitor tracking	PartlyCompetitor Map on Premium. Who AI names next to you, ranked.	YesCompetitor review volume, rating and sentiment beside your own.³
Public grade, awards and badges	YesA Grades.com Score from A+ to F on reviews.grades.com, seasonal awards and badges for your website.	PartlyReview widgets (carousel or marquee) for your site, an internal reputation score and a shareable AI visibility report link. No public grade or badges found.³⁴⁵
API and MCP server	YesREST API and MCP server on every plan.	YesA REST API with Swagger docs and a native MCP server (OAuth 2.1), both under its Partner Suite.⁶⁷
Texting, web chat, phones or payments	NoNot offered.	PartlySMS review invites only. No phones, web chat or payments found on the pages we read.⁴
Listings management	NoNot offered.	YesListings pushed to Google Business Profile, Apple Business Connect, Bing, Facebook and 100+ publishers.²
Customer surveys	NoNot offered.	PartlyA private first-party feedback form (rating and comment). No survey builder found.⁴

Not found means the Synup pages we read on October 30, 2026 did not describe it. It may still be offered: ask Synup. Numbers point to the sources at the end of this page.

Pricing side by side

Prices as each company publishes them, on October 30, 2026.

Grades.com

Starter$29 a month per location
Pro$149 a month, first location included
Premium$399 a month, first location included

Pro and Premium add a charge per extra location, lower from location 21 and 101. Monthly with no contract, or yearly with two months free. 14-day free trial of Pro, no card needed.

Compare Grades.com plans →

Synup

The pricing page lists Solo at $49 a month for 1 location, Premium at $299 a month for up to 10 locations, Pro at $499 a month for up to 25 and Scale at $899 a month for up to 50. Enterprise is “Talk to us.” The agent’s work draws on monthly credits that differ by plan, and extra credits are bought in blocks.¹

Plans run month to month and end with the billing period in which you cancel; an annual term is also offered. The terms and conditions say refunds are not given unless agreed case by case within 30 days of signing up, and that a 2.9% convenience fee applies to credit card payments.¹⁸

AI answers

What AI says about you

More customers ask an AI assistant before they choose a business. Grades.com asks too, on every plan.

ChatGPT
Perplexity
Gemini
Claude

Whether each one mentions you, and in what tone
The ratings it quotes, checked against your real ones
The review sites its answers lean on
Monthly on Starter, weekly on Pro, daily with alerts on Premium

More about AI Reputation →

Synup

Synup’s AEO page (marked Beta) says it tracks ChatGPT, Gemini, Perplexity and Copilot and reports an AI Visibility Score with citations and sentiment. Grades.com reports what ChatGPT, Perplexity, Gemini and Claude say about you on every plan.⁵

Frequently asked questions

Is Grades.com an alternative to Synup?

For reviews, yes: reviews from 54 sites in one inbox, reply drafts in your voice, a public grade and what four AI assistants say about you. Grades.com does not do listings management, so if you rely on that, Synup covers more.

How much does Synup cost?

Synup lists Solo at $49 a month for 1 location, Premium at $299 a month for up to 10 locations, Pro at $499 a month for up to 25 and Scale at $899 a month for up to 50 (read on October 30, 2026). Grades.com costs $29 a month per location on Starter, $149 a month on Pro and $399 a month on Premium.

Does Synup have an MCP server?

Yes. Synup’s MCP page describes a native MCP server for Claude, ChatGPT, Cursor and other MCP clients, with OAuth 2.1. The tools it lists cover CRM records, post ideas and posts. Grades.com includes a REST API and an MCP server for reviews on every plan.

Where do the facts about Synup come from?

From Synup’s own website, read on October 30, 2026. Each fact links to its page in the sources below. Products and prices change, so check those pages before you decide.

What does Grades.com not do?

Grades.com does not offer a texting inbox, web chat, phones, missed-call text-back, payments, listings management or customer surveys.

Sources

Synup pricing www.synup.com/pricing, read October 30, 2026
Synup home www.synup.com, read October 30, 2026
Synup review monitoring www.synup.com/products/reputation, read October 30, 2026
Synup review generation www.synup.com/products/review-generation, read October 30, 2026
Synup AEO (AI search visibility) www.synup.com/products/aeo, read October 30, 2026
Synup MCP server www.synup.com/products/mcp, read October 30, 2026
Synup API www.synup.com/products/apis, read October 30, 2026
Synup terms and conditions www.synup.com/terms-and-conditions, read October 30, 2026

Grades.com facts come from our pricing page and the product as of October 30, 2026. Synup is a trademark of its owner. Grades.com is not affiliated with Synup. Compare Grades.com with other review tools.

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