Pick SOCi if
you run an enterprise multi-location brand and want listings, social, surveys and review replies from one set of brand-trained agents, bought through a custom quote.
Where SOCi goes further
Compare
Grades.com vs SOCi
SOCi sells “Genius Agents” for multi-location brands: a Reputation Agent for reviews and surveys, a Local Search Agent for listings and AI search visibility, and a Social Agent. Its pricing page describes each agent as “brand-trained.”1 Grades.com brings your reviews from 54 sites into one inbox, drafts every reply in your voice, gives you a public grade and checks what ChatGPT, Perplexity, Gemini and Claude say about you.
Facts about SOCi come from its own website, read on October 30, 2026. Each one links to its source below.
The short version
Pick Grades.com if
reviews are the job: reviews from every site in one inbox, replies drafted in your voice, what AI assistants say about you, and prices you can see before you sign up.
What Grades.com does not do
- No texting inbox, web chat, phones, missed-call text-back or payments
- No listings management or customer surveys
- Review request campaigns are on Premium only
Feature by feature
Grades.com’s side is the product today. SOCi’s side is what its own pages say, with a source for each fact.
| Feature | Grades.com | SOCi |
|---|---|---|
| Published prices | YesYes. Starter $29 a month per location, Pro $149 and Premium $399 a month per business. | NoNot published. “SOCi builds each quote from your location count and the Genius Agents and skills you deploy.”1 |
| Billing and contract | YesMonthly, no contract. Yearly billing is optional and gives two months free. | Set in your Order Form: the Subscription Term and renewal follow the Order Form (Terms last updated July 12, 2024).5 |
| Free trial | Yes14 days of Pro, no card needed. | The pricing FAQ answers “No” to a free trial and points to a custom quote instead.1 |
| Review sites monitored | Yes54 sites. Google on Starter, all 54 on Pro and Premium. | No count published. It replies on Google, Yelp, Facebook and TripAdvisor, and tracks reviews on Google, Yelp, Facebook, Apple and more.2 |
| AI reply drafts | YesEvery plan. 10 a month on Starter, up to 50 per location on Pro. Unlimited AI drafts on Premium. | YesThe Reputation Agent “writes a reply in your brand voice.”2 |
| Replies posted for you | PartlyPremium, where a site allows it. Hard reviews wait for you. | YesYou choose how much it handles on its own, “from approving every reply to autonomous replies with exceptions routed to your team.”2 |
| Review generation | PartlyA review page and QR code that show every site, on every plan. Email campaigns on Premium (text messages coming soon). | YesReview Solicitation skill; happy customers “are invited to leave a review” after surveys sent by email, SMS, web embed or QR code.124 |
| What AI assistants say about you | YesChatGPT, Perplexity, Gemini and Claude. Monthly on Starter, weekly on Pro, daily with alerts on Premium. | PartlyThe Local Search Agent “tracks visibility across apps,” including “AI-driven discovery,” and optimizes for ChatGPT, Gemini and Perplexity. Whether it shows assistants’ answers is not stated.3 |
| Competitor tracking | PartlyCompetitor Map on Premium. Who AI names next to you, ranked. | Not foundNot found on the pages we read. |
| Public grade, awards and badges | YesA Grades.com Score from A+ to F on reviews.grades.com, seasonal awards and badges for your website. | PartlyA “localized review widget” on SOCi Pages or other web pages. No public score or badges found.4 |
| API and MCP server | YesREST API and MCP server on every plan. | Partly“SOCi Surveys supports APIs” for creating surveys, sending campaigns and syncing data. No MCP server found.4 |
| Texting, web chat, phones or payments | NoNot offered. | Partly“24/7 Chatbots” and SMS surveys. Phones and payments not found on the pages we read.14 |
| Listings management | NoNot offered. | YesYes. The Local Search Agent skills include “Listings Management, Listings Optimization.”1 |
| Customer surveys | NoNot offered. | YesYes. SOCi Surveys and a “Customer Surveys” skill, sent by email, SMS, web embed and QR code.14 |
Not found means the SOCi pages we read on October 30, 2026 did not describe it. It may still be offered: ask SOCi. Numbers point to the sources at the end of this page.
Pricing side by side
Prices as each company publishes them, on October 30, 2026.
Grades.com
- Starter$29 a month per location
- Pro$149 a month, first location included
- Premium$399 a month, first location included
Pro and Premium add a charge per extra location, lower from location 21 and 101. Monthly with no contract, or yearly with two months free. 14-day free trial of Pro, no card needed.
Compare Grades.com plans →SOCi
Prices are not published. The pricing page says “SOCi builds each quote from your location count and the Genius Agents and skills you deploy,” and that it is “Priced by location and by agent.”1
The pricing page says there are no per-user fees and no per-profile or per-listing fees. It names no plans.1
To “Is there a free trial?” it answers: “No.” It says it scopes every deployment for enterprise, multi-location brands through a custom quote.1
The Terms of Service say the Subscription Term “shall be as set forth in the Order Form” and “will renew in accordance with the terms set forth in the Order Form.”5
AI answers
What AI says about you
More customers ask an AI assistant before they choose a business. Grades.com asks too, on every plan.
ChatGPT
Perplexity
Gemini
Claude
- Whether each one mentions you, and in what tone
- The ratings it quotes, checked against your real ones
- The review sites its answers lean on
- Monthly on Starter, weekly on Pro, daily with alerts on Premium
SOCi
SOCi’s Local Search Agent “tracks visibility across apps,” including AI-driven discovery, and optimizes listings for ChatGPT, Gemini and Perplexity. The pages we read do not say it shows what each assistant answers about a business.3
Frequently asked questions
Is Grades.com an alternative to SOCi?
For reviews, yes: reviews from 54 sites in one inbox, reply drafts in your voice, a public grade and what four AI assistants say about you. Grades.com does not do listings, social posting or surveys, so if you rely on those, SOCi covers more.
How much does SOCi cost?
SOCi does not publish prices; its pricing page says each quote is built from your location count and the agents and skills you deploy (read on October 30, 2026). Grades.com costs $29 a month per location on Starter, $149 a month on Pro and $399 a month on Premium.
Does SOCi offer a free trial?
SOCi’s pricing page answers “No” and says it scopes every deployment through a custom quote (read on October 30, 2026). Grades.com has a 14-day free trial of Pro, no card needed.
Where do the facts about SOCi come from?
From SOCi’s own website, read on October 30, 2026. Each fact links to its page in the sources below. Products and prices change, so check those pages before you decide.
What does Grades.com not do?
Grades.com does not offer a texting inbox, web chat, phones, missed-call text-back, payments, listings management or customer surveys.
Sources
- SOCi pricing www.soci.ai/pricing, read October 30, 2026
- SOCi Genius Reputation Agent www.soci.ai/genius-reviews, read October 30, 2026
- SOCi Genius Local Search Agent www.soci.ai/genius-search, read October 30, 2026
- SOCi Surveys www.soci.ai/surveys, read October 30, 2026
- SOCi Terms of Service www.soci.ai/terms-of-service, read October 30, 2026
Grades.com facts come from our pricing page and the product as of October 30, 2026. SOCi is a trademark of its owner. Grades.com is not affiliated with SOCi. Compare Grades.com with other review tools.
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