Pick Broadly if
you want an AI receptionist for chat, texts and calls bundled with reviews, month to month.
Where Broadly goes further
Compare
Grades.com vs Broadly
Broadly sells an AI platform for local service businesses: an AI receptionist for chat, texts and calls, reviews, listings and local SEO.1 Grades.com brings your reviews from 54 sites into one inbox, drafts every reply in your voice, gives you a public grade and checks what ChatGPT, Perplexity, Gemini and Claude say about you.
Facts about Broadly come from its own website, read on October 30, 2026. Each one links to its source below.
The short version
Pick Grades.com if
you want reviews from 54 sites and what AI assistants say about you, from $29 a location with no setup fee.
What Grades.com does not do
- No texting inbox, web chat, phones, missed-call text-back or payments
- No listings management or customer surveys
- Review request campaigns are on Premium only
Feature by feature
Grades.com’s side is the product today. Broadly’s side is what its own pages say, with a source for each fact.
| Feature | Grades.com | Broadly |
|---|---|---|
| Published prices | YesYes. Starter $29 a month per location, Pro $149 and Premium $399 a month per business. | YesOne package, the AI Workforce Package, at $799 a month. The page says Broadly “has no setup fees, hidden charges, or per-user fees.” Paying annually earns an additional discount; the page gives no figure.1 |
| Billing and contract | YesMonthly, no contract. Yearly billing is optional and gives two months free. | Yes“Billed month to month and can cancel anytime,” with “no cancellation fees, no penalty, and no minimum term.”1 |
| Free trial | Yes14 days of Pro, no card needed. | Not foundNot found on the pages we read. |
| Review sites monitored | Yes54 sites. Google on Starter, all 54 on Pro and Premium. | Its pricing page says the AI Reputation Specialist “responds to Google and Facebook reviews.” No count of review sites.1 |
| AI reply drafts | YesEvery plan. 10 a month on Starter, up to 50 per location on Pro. Unlimited AI drafts on Premium. | PartlyThe $799 package includes an “AI Reputation Specialist.” The page does not say whether you approve replies before they post.1 |
| Replies posted for you | PartlyPremium, where a site allows it. Hard reviews wait for you. | PartlyThe package includes “automated review responses.” No rules for which reviews are answered automatically are stated.1 |
| Review generation | PartlyA review page and QR code that show every site, on every plan. Email campaigns on Premium (text messages coming soon). | YesBy text message and email.2 |
| What AI assistants say about you | YesChatGPT, Perplexity, Gemini and Claude. Monthly on Starter, weekly on Pro, daily with alerts on Premium. | Not foundNot found on the pages we read. |
| Competitor tracking | PartlyCompetitor Map on Premium. Who AI names next to you, ranked. | Not foundNot found on the pages we read. |
| Public grade, awards and badges | YesA Grades.com Score from A+ to F on reviews.grades.com, seasonal awards and badges for your website. | Not foundNot found on the pages we read. |
| API and MCP server | YesREST API and MCP server on every plan. | Not foundNo public API or MCP server found. |
| Texting, web chat, phones or payments | NoNot offered. | YesAI web chat, SMS, missed-call text-back and a phone receptionist.1 |
| Listings management | NoNot offered. | YesListings on “70+ directories” such as Google and Apple Business.1 |
| Customer surveys | NoNot offered. | Not foundNot found on the pages we read. |
Not found means the Broadly pages we read on October 30, 2026 did not describe it. It may still be offered: ask Broadly. Numbers point to the sources at the end of this page.
Pricing side by side
Prices as each company publishes them, on October 30, 2026.
Grades.com
- Starter$29 a month per location
- Pro$149 a month, first location included
- Premium$399 a month, first location included
Pro and Premium add a charge per extra location, lower from location 21 and 101. Monthly with no contract, or yearly with two months free. 14-day free trial of Pro, no card needed.
Compare Grades.com plans →Broadly
The pricing page shows one package, the AI Workforce Package, at $799 a month, with an AI receptionist, “automated review responses,” social posts, a website and listings. It says Broadly “has no setup fees, hidden charges, or per-user fees.” Paying annually earns “an additional discount”; the page gives no figure.1
The page says you are “billed month to month and can cancel anytime,” with “no cancellation fees, no penalty, and no minimum term.”1
On October 27 we listed Standard $399, Pro $699 and Premium $999 a month, each with $350 onboarding. The page no longer shows those tiers or a setup fee.1
AI answers
What AI says about you
More customers ask an AI assistant before they choose a business. Grades.com asks too, on every plan.
ChatGPT
Perplexity
Gemini
Claude
- Whether each one mentions you, and in what tone
- The ratings it quotes, checked against your real ones
- The review sites its answers lean on
- Monthly on Starter, weekly on Pro, daily with alerts on Premium
Broadly
We found no feature on the Broadly pages we read that reports what AI assistants say about a business.
Frequently asked questions
Is Grades.com an alternative to Broadly?
For reviews, yes: 54 review sites, reply drafts and what four AI assistants say about you. Broadly also answers web chat, texts and calls with an AI receptionist, which Grades.com does not.
How much does Broadly cost?
Its pricing page lists one package, the AI Workforce Package, at $799 a month, and says Broadly “has no setup fees, hidden charges, or per-user fees” (read on October 30, 2026). Grades.com costs $29 a month per location on Starter, $149 a month on Pro and $399 a month on Premium, with no setup fee.
Does either need a contract?
No. Broadly says you are “billed month to month and can cancel anytime,” with no minimum term. Grades.com bills monthly with no contract, or yearly with two months free.
Where do the facts about Broadly come from?
From Broadly’s own website, read on October 30, 2026. Each fact links to its page in the sources below. Products and prices change, so check those pages before you decide.
What does Grades.com not do?
Grades.com does not offer a texting inbox, web chat, phones, missed-call text-back, payments, listings management or customer surveys.
Sources
- Broadly pricing broadly.com/pricing-ai-workforce, read October 30, 2026
- Broadly home broadly.com, read October 30, 2026
Grades.com facts come from our pricing page and the product as of October 30, 2026. Broadly is a trademark of its owner. Grades.com is not affiliated with Broadly. Compare Grades.com with other review tools.
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